{"id":17695,"date":"2024-07-16T12:26:56","date_gmt":"2024-07-16T12:26:56","guid":{"rendered":"https:\/\/zylem.co.in\/blog\/?post_type=case-study&#038;p=17695"},"modified":"2026-05-19T10:34:18","modified_gmt":"2026-05-19T10:34:18","slug":"multinational-company-in-medical-devices-with-india-office-in-delhi-ncr","status":"publish","type":"case-study","link":"https:\/\/zylem.co.in\/blog\/case-study\/multinational-company-in-medical-devices-with-india-office-in-delhi-ncr\/","title":{"rendered":"Multinational Company in Medical Devices, with India office in Delhi NCR"},"content":{"rendered":"<div class=\"banner-case-study multinational-company\"><!--<img decoding=\"async\" class=\"alignnone size-full wp-image-196\" src=\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/case-study-medical-devices.png\" alt=\"Client: A renowned name in Food Industries in India\" width=\"100%\" height=\"250\" \/>-->\r\n<h1>Multinational Company in Medical Devices, with India office in Delhi NCR<\/h1><\/div>\r\n<section class=\"case-section\">\r\n<div class=\"case-card\"><!-- Left Content -->\r\n<div class=\"case-content\">\r\n<div class=\"p-content\">\r\n<h2>Case Information<\/h2>\r\nThe client, a global medical technology company operating through 1000+ distributors in India, struggled with unreliable, manually collected secondary sales data that lacked accuracy and granularity. Zylem provided an automated, cloud-based system to streamline data acquisition through multiple secure methods, ensuring accurate  visibility of secondary and primary sales. ProClaimz further automated scheme and claim processing, enabling faster and more accurate claim settlements. Together, both solutions improved sales planning, distributor satisfaction, and operational efficiency across the organization.<\/div>\r\n<!-- Bottom Info -->\r\n<div class=\"case-meta\">\r\n<p><i class=\"bx bx-map\"><\/i> Delhi Solution Deputed\/ Deployment: PAN India<\/p>\r\n<p><i class=\"bx bx-file\"><\/i> SAPL\/0.004<\/p>\r\n<\/div>\r\n<\/div>\r\n<!-- Right Image -->\r\n<div class=\"case-image\"><img decoding=\"async\" src=\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/case-study-medical-devices.png\" alt=\"Medical Equipment\" \/><\/div>\r\n<\/div>\r\n<\/section>\r\n<section class=\"case-section\">\r\n<p>&nbsp;<\/p>\r\n\r\n<h2 class=\"wp-block-heading\"><strong>The client &amp; background<\/strong><\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 27px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">An American multinational medical technology company that manufactures and sells medical devices, instrument systems, and reagents.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Our esteemed customer and an active user of &#8220;Zylem&#8221; for secondary sales and &#8220;ProClaimz&#8221; for Scheme &amp; claim automation, is committed to a promising future through the development of innovative technologies, services, and solutions aimed at helping the healthcare community enhance safety and increase ef\ufb01ciency.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The company manufactures and sells a wide selection of products and services<br \/>for the healthcare, consumer, life sciences and industrial markets. Most of their<br \/>products are sold through distributors and wholesalers.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">In India, the company leverages a network of over 1000+ distributors to distribute products to hospitals and medical stores effectively.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>How Zylem &amp; ProClaimz solution Worked for them<\/strong><\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 24px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Given the company&#8217;s reliance on primary sales data for all its planning, comple\u0002mented by manually collected secondary sales data fraught with irregularities, lack of detailed granularity, and reliability concerns, the pursuit of a robust solu\u0002tion for secondary sales analysis became imperative.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The Zylem Solution, offered by SAPL, Pune, emerged as a cloud-based software solution adept at master maintenance, data processing, and reporting directly from the cloud.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">It features a ground component for sales data acquisition, employing various methods to gather secondary sales data, including<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Extraction directly from the database of software (DMS) used by distributor and super-distributors<\/li>\r\n\r\n\r\n\r\n<li>Conversion of sales reports from the software used by distributors and super-distributors into usable data.<\/li>\r\n\r\n\r\n\r\n<li>Enable Distributors to upload data files as per their convenience.<\/li>\r\n\r\n\r\n\r\n<li>API based data collection and conversion, from the Cloud based Software (DMS) of the Distributor or Super-distributor.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Pharma &#8211; Medical Devices Case Study<\/strong><\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 22px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"554\" class=\"wp-image-17697\" src=\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/BD-Case-study-2-1024x554.jpg\" alt=\"\" srcset=\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/BD-Case-study-2-1024x554.jpg 1024w, https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/BD-Case-study-2-300x162.jpg 300w, https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/BD-Case-study-2-768x415.jpg 768w, https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/BD-Case-study-2-1536x831.jpg 1536w, https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/07\/BD-Case-study-2-2048x1108.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Zylem also facilitates data collection through manual entry via Excel templates,online entry on a portal, or through a mobile app, however these methods were not deployed for this company.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">SAPL has own software tools for all the above, which are tried and tested at many locations.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Plus there is experience and expertise of more than 35 years and more than 5000 installations all over India. With a dedicated team of more than 150 persons for development, testing, deployment and after sales service,<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The data is securely uploaded to the cloud, the data is been posted in Zylem-MIS software.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">User can process various comprehensive reports on Secondary Sales, Closing Stock,Primary Sales and other derived reports. This data is then exported to d to that a dashboard with Analytics so that you can<br \/>view the data in many dimensions.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">SAPL has also offered ProClaimz, their Scheme and Claim Management Software for de\ufb01ning special plans and then calculate the claims for reimbursement. This automates the calculation and enables the \ufb01nance department to settle claims accurately and in a much shorter time.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">This helps the client to keep their Distributors, Dealers happy with Claims reimbursed in very short time.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Moreover, Zylem&#8217;s data now plays important role in analysing the performance against targets for all sales management tiers, serving as the foundational data source for incentive calculations.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">On the whole, the total solution with multiple software products offered, has helped the company manage the sales better, reimburse claims faster and implement necessary disciplines across various processes, with the authentic data obtained regularly.<\/p>\r\n\r\n<\/section >","protected":false},"excerpt":{"rendered":"<p>Multinational Company in Medical Devices, with India office in Delhi NCR Case Information The client, a global medical technology company operating through 1000+ distributors in India, struggled with unreliable, manually collected secondary sales data that lacked accuracy and granularity. Zylem provided an automated, cloud-based system to streamline data acquisition through multiple secure methods, ensuring accurate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17701,"menu_order":0,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false},"categories":[],"tags":[],"class_list":["post-17695","case-study","type-case-study","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zylem &amp; ProClaimz Optimizing Sale &amp; Claim for Healthcare Co.<\/title>\n<meta name=\"description\" content=\"Zylem and ProClaimz streamline secondary sale data and claim process for a leading healthcare company, improve sale management claim reimbursement efficiency.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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