{"id":8881,"date":"2022-11-19T10:16:50","date_gmt":"2022-11-19T10:16:50","guid":{"rendered":"https:\/\/zylem.co.in\/?p=8881"},"modified":"2025-06-25T06:35:58","modified_gmt":"2025-06-25T06:35:58","slug":"sapl-34-years-of-customer-service-commitment","status":"publish","type":"post","link":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/","title":{"rendered":"SAPL: 34 Years of Customer Service Commitment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8881\" class=\"elementor elementor-8881\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4df99c1c e-flex e-con-boxed e-con e-parent\" data-id=\"4df99c1c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-125492f9 elementor-widget elementor-widget-text-editor\" data-id=\"125492f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In this WFH time, though convenient to all members, we miss the connection, the interaction with our teams.<br \/>I believe it is essential to use every opportunity to get our people together and connect with them, share our ideas, and listen to their inputs.<\/p><p>We had two such opportunities in the past month.<\/p><p>This time, we could conduct the <strong>Townhall in person,<\/strong> at Pune and Mumbai and I felt it great to see them together, reacting to my speech, asking questions.<br \/>I always like to speak to our teams, sharing our plans and clarifying. Finally,\u00a0 they are the ones who create the solutions, deliver and service the customers.<\/p><p>The <a href=\"https:\/\/zylem.co.in\/blog\/sapl-annual-get-together-2023\/\"><strong>SAPL Foundation Day<\/strong><\/a> celebrations always reminds me about our humble beginning and the growth stages.<br \/>So good to meet our people again, celebrate, play, and enjoy.<\/p><p>And though we are 30+ old now, with more than 100 persons, we strive to maintain the informal atmosphere and enthusiasm of a start-up.<\/p><p>I am excited to add one more product to our Zylem Solution basket \u2013 <strong>Cloud Based DMS \u201cBizzControl\u201d. <\/strong><\/p><p>This was one component essential to complete <a href=\"https:\/\/zylem.co.in\/blog\/streamline-your-supply-chain-exploring-the-power-of-distribution-management-systems\/\">Distributor System management<\/a> and data collection.<br \/>The solution uses the latest technology and is configured to meet the market demands.<br \/>We hope to roll out the solution soon to our first corporate customer.<\/p><p>We are also launching a new Digital Marketing Series addressed to the Top Management of our customers.<\/p><p>We realized that the management needs reports and analysis of sales on a regular basis &#8211; to plan their Sales as well as Supply.<br \/>And Zylem is helping them get in-time correct information on the Width and Depth of Distribution.<br \/>We are happy to serve them, and adding BI for better Analytics.<\/p><p>Hope all of you will benefit from this and give us more inputs to improve our products and services.<\/p><p>Thanks and wish you all the best!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In this WFH time, though convenient to all members, we miss the connection, the interaction with our teams. I believe it is essential to use every opportunity to get our people together and connect with them, share our ideas, and listen to their inputs. We had two such opportunities in the past month. This time, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":17248,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-8881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ceo-speaks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zylem&#039;s 34 Years of Customer Service Commitment and Innovation<\/title>\n<meta name=\"description\" content=\"Experience Zylem&#039;s award-winning customer service for 34 years! Learn about BizzControl, their latest cloud-based solution\" \/>\n<meta name=\"robots\" content=\"index, nofollow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zylem&#039;s 34 Years of Customer Service Commitment and Innovation\" \/>\n<meta property=\"og:description\" content=\"Experience Zylem&#039;s award-winning customer service for 34 years! Learn about BizzControl, their latest cloud-based solution\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\" \/>\n<meta property=\"og:site_name\" content=\"Zylem\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ZylemBusinessInformationSolution\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-19T10:16:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-25T06:35:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"579\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sanjeev G. Kulkarni\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sanjeev G. Kulkarni\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\"},\"author\":{\"name\":\"Sanjeev G. Kulkarni\",\"@id\":\"https:\/\/zylem.co.in\/blog\/#\/schema\/person\/f9f7d3a54f87e0f47e5036096502446e\"},\"headline\":\"SAPL: 34 Years of Customer Service Commitment\",\"datePublished\":\"2022-11-19T10:16:50+00:00\",\"dateModified\":\"2025-06-25T06:35:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\"},\"wordCount\":315,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg\",\"articleSection\":[\"CEO Speaks\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\",\"url\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\",\"name\":\"Zylem's 34 Years of Customer Service Commitment and Innovation\",\"isPartOf\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg\",\"datePublished\":\"2022-11-19T10:16:50+00:00\",\"dateModified\":\"2025-06-25T06:35:58+00:00\",\"description\":\"Experience Zylem's award-winning customer service for 34 years! Learn about BizzControl, their latest cloud-based solution\",\"breadcrumb\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage\",\"url\":\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg\",\"contentUrl\":\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg\",\"width\":800,\"height\":579,\"caption\":\"SAPL: 34 Years of Customer Service Commitment\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/zylem.co.in\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SAPL: 34 Years of Customer Service Commitment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/zylem.co.in\/blog\/#website\",\"url\":\"https:\/\/zylem.co.in\/blog\/\",\"name\":\"Zylem\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/zylem.co.in\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/zylem.co.in\/blog\/#organization\",\"name\":\"Smile Automation Pvt Ltd\",\"url\":\"https:\/\/zylem.co.in\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zylem.co.in\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/Logo.png\",\"contentUrl\":\"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/Logo.png\",\"width\":193,\"height\":60,\"caption\":\"Smile Automation Pvt Ltd\"},\"image\":{\"@id\":\"https:\/\/zylem.co.in\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ZylemBusinessInformationSolution\",\"https:\/\/www.linkedin.com\/company\/smileautomationpvtltd\/\",\"https:\/\/www.instagram.com\/zylemmissoftware\/\",\"https:\/\/www.youtube.com\/@zylembusinessinformationso6104\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/zylem.co.in\/blog\/#\/schema\/person\/f9f7d3a54f87e0f47e5036096502446e\",\"name\":\"Sanjeev G. Kulkarni\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zylem.co.in\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/04323162d80d4a2b946f52a4e35d1086cb2f9e34a9c263bf5946e97b4918e5fb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/04323162d80d4a2b946f52a4e35d1086cb2f9e34a9c263bf5946e97b4918e5fb?s=96&d=mm&r=g\",\"caption\":\"Sanjeev G. Kulkarni\"},\"url\":\"https:\/\/zylem.co.in\/blog\/author\/sanjeev_kulkarni_admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Zylem's 34 Years of Customer Service Commitment and Innovation","description":"Experience Zylem's award-winning customer service for 34 years! Learn about BizzControl, their latest cloud-based solution","robots":{"index":"index","follow":"nofollow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/","og_locale":"en_US","og_type":"article","og_title":"Zylem's 34 Years of Customer Service Commitment and Innovation","og_description":"Experience Zylem's award-winning customer service for 34 years! Learn about BizzControl, their latest cloud-based solution","og_url":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/","og_site_name":"Zylem","article_publisher":"https:\/\/www.facebook.com\/ZylemBusinessInformationSolution","article_published_time":"2022-11-19T10:16:50+00:00","article_modified_time":"2025-06-25T06:35:58+00:00","og_image":[{"width":800,"height":579,"url":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg","type":"image\/jpeg"}],"author":"Sanjeev G. Kulkarni","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sanjeev G. Kulkarni","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#article","isPartOf":{"@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/"},"author":{"name":"Sanjeev G. Kulkarni","@id":"https:\/\/zylem.co.in\/blog\/#\/schema\/person\/f9f7d3a54f87e0f47e5036096502446e"},"headline":"SAPL: 34 Years of Customer Service Commitment","datePublished":"2022-11-19T10:16:50+00:00","dateModified":"2025-06-25T06:35:58+00:00","mainEntityOfPage":{"@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/"},"wordCount":315,"commentCount":0,"publisher":{"@id":"https:\/\/zylem.co.in\/blog\/#organization"},"image":{"@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage"},"thumbnailUrl":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg","articleSection":["CEO Speaks"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/","url":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/","name":"Zylem's 34 Years of Customer Service Commitment and Innovation","isPartOf":{"@id":"https:\/\/zylem.co.in\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage"},"image":{"@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage"},"thumbnailUrl":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg","datePublished":"2022-11-19T10:16:50+00:00","dateModified":"2025-06-25T06:35:58+00:00","description":"Experience Zylem's award-winning customer service for 34 years! Learn about BizzControl, their latest cloud-based solution","breadcrumb":{"@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#primaryimage","url":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg","contentUrl":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/34-years-new.jpg","width":800,"height":579,"caption":"SAPL: 34 Years of Customer Service Commitment"},{"@type":"BreadcrumbList","@id":"https:\/\/zylem.co.in\/blog\/sapl-34-years-of-customer-service-commitment\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/zylem.co.in\/blog\/"},{"@type":"ListItem","position":2,"name":"SAPL: 34 Years of Customer Service Commitment"}]},{"@type":"WebSite","@id":"https:\/\/zylem.co.in\/blog\/#website","url":"https:\/\/zylem.co.in\/blog\/","name":"Zylem","description":"","publisher":{"@id":"https:\/\/zylem.co.in\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/zylem.co.in\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/zylem.co.in\/blog\/#organization","name":"Smile Automation Pvt Ltd","url":"https:\/\/zylem.co.in\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zylem.co.in\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/Logo.png","contentUrl":"https:\/\/zylem.co.in\/blog\/wp-content\/uploads\/2024\/01\/Logo.png","width":193,"height":60,"caption":"Smile Automation Pvt Ltd"},"image":{"@id":"https:\/\/zylem.co.in\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ZylemBusinessInformationSolution","https:\/\/www.linkedin.com\/company\/smileautomationpvtltd\/","https:\/\/www.instagram.com\/zylemmissoftware\/","https:\/\/www.youtube.com\/@zylembusinessinformationso6104"]},{"@type":"Person","@id":"https:\/\/zylem.co.in\/blog\/#\/schema\/person\/f9f7d3a54f87e0f47e5036096502446e","name":"Sanjeev G. Kulkarni","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zylem.co.in\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/04323162d80d4a2b946f52a4e35d1086cb2f9e34a9c263bf5946e97b4918e5fb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/04323162d80d4a2b946f52a4e35d1086cb2f9e34a9c263bf5946e97b4918e5fb?s=96&d=mm&r=g","caption":"Sanjeev G. Kulkarni"},"url":"https:\/\/zylem.co.in\/blog\/author\/sanjeev_kulkarni_admin\/"}]}},"_links":{"self":[{"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/posts\/8881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/comments?post=8881"}],"version-history":[{"count":8,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/posts\/8881\/revisions"}],"predecessor-version":[{"id":18236,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/posts\/8881\/revisions\/18236"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/media\/17248"}],"wp:attachment":[{"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/media?parent=8881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/categories?post=8881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zylem.co.in\/blog\/wp-json\/wp\/v2\/tags?post=8881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}