Case Overview:
The client, a leading MNC in the White Goods Industry, struggled with inaccurate, delayed, and non-granular distribution data due to manual processes, resulting in poor visibility and slow decision making. Multiple earlier solution attempts had failed, reducing confidence in achieving reliable data insights. SAPL assessed the situation and proposed the cloud-based “Zylem” Solution, integrating distributor data into a central MIS. This enabled accurate, real-time, and role-based access to critical information across the organization.
The client & background:
Our client is renowned name an MNC in the “White Goods industry” segment in India.
The heart & soul of business is to be able to increase “Width & Depth of Distribution” thus essential to quantify present status of the same, in the current scenario. For achieving growth it is essential to have accurate information, with granularity, being received by operating personnel regularly & accurately.
About Zylem:
The “Zylem” software solution is based on Microsoft Platform – Dot Net Framework and MS SQL database. Central MIS is hosted on Cloud and Data collection components are deployed at the Distributor end. Plus there is “Zylemini” mobile App that can be given to the sales team.
The central solution can be accessed using any of the popular browsers and a secure Internet connection. The Access rights are assigned as per the role of the users and that controls what information and to what level can be seen by the user. Since this customer is a Multinational company, SAPL had to meet the security concerns of the global team. Hence from the deployment in the cloud, to the way data is uploaded and the way it can be accessed, everything had to meet the Global Team’s approval.
Rollout phases:
It was decided to roll out the solution in phases. 1st Phase of 25 distributors, 2nd phase of another 50 and Then ramp it up to cover all potential distributors. That way we can focus on successful implementation of each phase and resolve all queries in data collection and reporting.
Solution Architecture:
During the presentation meeting with SAPL, Client shared this current scenario and SAPL suggested “Zylem” Solution to the prospect. The “Zylem” Solution is based on Microsoft Platform – Dot Net Framework and MS SQL database. Central MIS is hosted on Cloud and other components are deployed at the Distributor end.
The central solution can be viewed using any of the popular browsers and Internet connection. The Access rights are assigned as per the role of the users and that controls what information and to what level can be seen by the user. Since this customer is a Multinational company, SAPL had to meet the security concerns of the global team. Hence from the deployment in the cloud, to the way data is uploaded and the way it can be accessed, everything had to meet the Global Team’s approval.
In the first phase, a set of premium distributors across India were selected and the software deployed with them. After installing and configuring the central solution, data from remote distributors was imported into this, after cleaning, error correction and de-duplicating. Then the results were compared for fine tuning and the solution was rolled out.
Data Collection:
Once the results were tallying, the solution was tested on on-going basis for 6 months, before planning the extension to other distributors across India.
During this period, it was checked for data upload consistency, accuracy, report processing and user feedback. The solution has been proven as per the requirement of customer and the results were highly appreciated and have considered the solution to be rolled out PAN India distributors.
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